Introduction
Incremental Systems, LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Managed Services (“Services”) or Products. Terms and Conditions for products and services may contain additional privacy information.
Information We Collect
We may collect the following types of information:
- Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and job title.
- Technical Information: Information related to your use of our Services, including IP addresses, device information, and usage data.
- Security Information: Information necessary for providing our security services, such as system logs, threat data, and incident reports.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our Services.
- Customer Support: To respond to your inquiries and provide technical support.
- Security: To monitor and protect against security threats and vulnerabilities.
- Compliance: To comply with legal and regulatory requirements.
Information Sharing and Disclosure
We do not share, sell, or disclose your information to third parties, except in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in delivering our Services. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
- Legal Requirements: We may disclose information if required by law or in response to a valid legal request, such as a subpoena or court order.
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain types of data processing. To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.